WOW Auto Care
I observed a leak under my car and went to see Josh (Jiffy Lube-been going there for years) to check my fluid levels and he saw where the leak was coming from – I was immediately concerned and he told me about WOW – he called on my behalf but forewarned me they were very busy and off I went. I met Travis who spoke with Josh. Travis was an immediate calm bay – professional, personable, kind – I could go on and on. In summary, Travis arranged to have my car repaired right there and then – explaining to me what was found and the resolution. While I waited, I noted so many customers coming in and out, phone ringing constantly with staff immediately answering the calls and taking care of each customer – I have never witnessed such personable and outstanding customer service – Josh had raved about their reputation and I saw it firsthand. I kept expressing my appreciation to Travis which was much deserved. He educated me as it related to my car and what I can do to be proactive in keeping my car in good condition. I went home that day – unstressed knowing my car was safe to drive again. Thank you Travis and WOW!!!